Do I have to agree to any terms to become a partner?
Which countries do you accept players from?
How long does it take to receive an answer from an account manager or for general inquiries?
What Commission deals do you offer?
CPA: This is a one-time occurrence for payment toward a referred player. It is typically based on an action of a referred player, be it a registration, or even a new player who has staked an amount of money toward a particular game type. Once the criteria are met, then the partner is awarded an amount of money for that action based on the commission reward amount set for it. There are several configurations of commission criteria, which are all well-explained in the rate card that is assigned to you.
Revenue Share: This is a percentage-based commission deal of the revenue generated from the referred players. There are certain deductions that are applied after the generated revenue, after which the percentage basis is applied and the amount of commission is awarded to the partner. For a break-down of the Revenue Share calculations, please see the ‘How is Revenue Share commission calculated?’ entry further below. We also have revenue share deals associated with a game type or in general, and may at times include a cut-off date of a stipulated time frame. There are several configurations of commission criteria, which are all well-explained in the rate card that is assigned to a partner.
Hybrid: This is a combination of both CPA and Revenue Share simultaneously applied to a partners’ referred player’s actions. This commission deal is only available to long-standing partners who have provided good ongoing business. Here too, are several configurations towards commission criteria, which are all well-explained in the rate card that is assigned to you.
How will I know what my commission deal is?
Once within our partner programme your deal is listed and has all the criteria listed for your perusal. This is clearly outlined, but should you have any doubt, then please contact your account manager for clarification of what the deal consists of.
How is Revenue Share commission calculated?
Revenue Share Commission is calculated as follows:
Revenue* – Converted Bonus Money – Tax – Handling fee = Net Margin.
This will then equal the Net Margin of which the Revenue Share deal percentage is based on.
*Revenue – The Revenue that will be counted towards the revenue share is only from revenue that is generated by players who are tagged with the respective revenue share rate card. Revenue from other deal types do not contribute to this. Revenue generated for the period from possibly two different Revenue Share deals are treated respectively and not solely to one or the other unless agreed and configured in this manner.
How is Revenue generated from a referred player?
Benefits for this type of revenue model are that Jackpot winners or winners in general do not hinder affiliate commission. It is also purely based on stake and not based on additional factors like deposits, payouts etc.
Example: €1.00 staked on the Book or Ra Deluxe slot, which has a 95% RTP. The revenue is then €0.05c.
Sports: Revenue is based on Stakes (bet amount) – Winnings. The revenue is present after the end of the bet slip the referred player made.
What is a campaign?
Are there limits to the number of campaigns that can be created?
Where and how do I create campaigns?
Do you offer pixel tracking?
If I have more than one website or online channel, do I need to create multiple campaigns?
Is there any way to reduce the amount of work needed which is connected to having many sites?
How do I get banners from you and place them on my site?
Am I able to create my own banners or material?
Generally no, this is not allowed. However, as stated in our terms there is the possibility for the permission to be obtained, but written confirmation must be given from the account manager after reviewing each of the said personally created marketing material.
How often campaign statistics and reporting are updated?
Do you offer SubID and reporting for it?
Yes. Once a partner is using the SubID parameter and sending traffic towards it, they can extract reporting. This is found in the ‘Reports’ section of your account and by running the SubID report. You can extract this in CSV, PDF, Excel and other formats.
My Revenue Share deal was recently increased by 5% but does not seem to show this yet. Why is that?
When a new deal is applied (not just for Revenue Share but all deals) it is tagging the new registered referred players from the date when the new deal has gone live. It does not back date past referred players. Therefore your current commission has possible contribution from the past deal(s) and the activity towards it along with current activity of the new deal. A partner can view campaign progress according to rate cards which will highlight the variances.
Which payment providers do you offer for commission payments?
When is commission payment done?
Example: 1st April Calculation is for the activity period of 15th till the 31st of March. If the account had generated activity in February but only managed to fulfill all commission and payment requirements until the end of March then the activity period will be 1st February till the 31st March.
What are the payment requirements?
What happens if I don’t fill in my details in time?
Is there a minimum commission payment amount?
Yes. This is 50.00EUR per commission calculation period. If the amount is not reached within the said period, then please do not worry as the amount will then be carried over to the next period(s) until the 50.00EUR amount is cumulatively achieved.
How long does it take to receive the money?
After the commission calculation dates (1st and 15th of the month), typically we take 1 business day for checks followed by the duration of payment transfer which can take up 3 business days at most. The best case scenario is that payment funds are delivered to a partner’s account within 24hrs; however our terms state a maximum of up to 15 days grace period to settle payments.